How does Pathpoint handle inspections?

When binding certain types of policies (namely some General Liability and Property risks), you'll see that an inspection may be required during the course of the upcoming policy term. Here's what to expect when your account needs an inspection.

1. Provide a contact during the bind request process. You'll be prompted in Pathpoint to provide an inspection contact that will be on the premises while the inspection is taking place.

2. Inspection contact is contacted by an inspection company. The timing of the inspection usually occurs within 30 days of the policy issuance. Pathpoint works with Allegheny and SCI to conduct inspections.

3. Inspection takes place. The inspector will perform a walk-through of the property or business, take photos, and may conduct due diligence research to identify potential environmental hazards or safety issues. Inspections cover key areas like structural integrity, roofing, electrical systems, plumbing, and HVAC for property, while key areas can vary depending on class of business.

4. Agent receives follow-up from underwriter. Based on the inspection findings, the inspector may recommend changes or improvements to the property. The insured needs to address these recommendations promptly to ensure the safety of the property or operation, and to be compliant with insurance requirements. If necessary, the Notice of Cancellation (NOC) process begins. This would be if the operation or property is grossly misaligned with what was stated on the insurance application. The insured has 30 days to make the changes noted in the report and then send photos to their agent, who will pass them on to Pathpoint.

Pathpoint orders the inspection at binding and completed inspection reports are due to our carriers within 30-days of the effective date. If the inspection passes and no action is needed from the Insured, you’re good to go!

If the inspection company sends us a closeout report (usually within 45 days of the order), we issue a 30-day NOC. Insureds have 30 days to complete the terms of the inspection report and send photos of the completed terms. We can re-order the inspection, but the NOC would stand unless the insured satisfactorily completed the inspection prior to the date of cancellation on the NOC.

If an inspection re-order is needed, please contact ops@pathpoint.com.

How can I cancel a policy?

How does Pathpoint handle renewals?

How can I access my renewals?