How does Pathpoint handle endorsement and other service requests post-bind?

Edited

Overview

Policy Service Requests

Policy Details Page

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Overview

Once a policy is bound, you can manage service requests directly in Pathpoint. Easily request endorsements, cancellations, reinstatements, and loss runs, as well as upload compliance documents — all from the Policy Management tab. After a request is submitted, you can expect to hear from your service representative within two business days.


Policy Service Requests

Click the Policy Management tab and select the policy you wish to make changes to.

  • Cancellations & Reinstatements: Request to stop or restart coverage, such as when a property is sold, coverage is replaced by another policy, or other circumstances require it. Learn more about cancellations.


Policy Details Page

On the Policy Detail page, you’ll see banners and status updates reflecting any changes made. You can view effective dates, pull corresponding reports, and download them — making it easy to manage your policies efficiently and seamlessly.

For any Policy Service or Inspections questions, please reach out to your Service Representative. Click here to find your contact.


Related Articles

Who do I contact for policy or service questions?

Who can I contact if I have questions about compliance?

Who do I report claims to?

How do I request loss runs?

How can I cancel a policy?

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