How do I access and manage billing in Pathpoint?
Billing and payments are handled through your agency's Ascend account. Navigate to the Billing & Commissions tab in Pathpoint to access it.
Existing Ascend Users: Enter your email address and Ascend will send a one-time password to the address associated with your account.
New Ascend Users: The agency administrator will need to add access for you. Each user must be set up in Ascend with their direct email in order to login.
The agency admin can add users by:
Navigating to Settings
Click User Management
Click Add new
Select the appropriate role: producer, support, accountant, or admin
*Note: There is only one admin per agency in Ascend.
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