Why hasn't my bind request automatically processed after e-sign completion?
Edited
Pathpoint begins processing your bind request once you click the Request to Bind button. If you haven't clicked this button before the insured completes their e-signature, you'll need to manually request binding afterward.
Steps for Automatic Processing:
Complete Your Tasks:
Submit required state subjectivities.
Sign your portion of e-sign documents.
Complete remaining subjectivities.
Click Request to Bind:
You can do this immediately after finishing your tasks or wait until after the insured completes their e-signature.
Important Note:
For manual signatures, Pathpoint will not send an email to the insured. In these cases, you'll manually request binding after all tasks are completed.
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